GENERAL TERMS AND CONDITIONS OF SALE AND USE

Last update: January 2026

Art. 1 – Identity of the seller
1.1 The products marketed through the website www.andrys.it (hereinafter the “Site”) are sold by Andrys S.r.l., with registered and operational office in Via dell’Artigianato 28, 31030 Castello di Godego (TV), Italy, VAT/Tax Code 04070950268, REA TV-320370, e-mail info@andrys.it, telephone +39 0423 755956.
1.2 These conditions constitute a contract between Andrys S.r.l. and the customer.

Art. 2 – Definitions and scope of application
2.1 Consumer (B2C) means the natural person acting for purposes unrelated to professional activity.
2.2 Professional Customer (B2B) means any person acting within the scope of their business
or professional activity.
2.3 Clauses specifically referring to B2C or B2B customers prevail over general provisions.

Art. 3 – Subject of the contract
3.1 These conditions govern the distance sale of physical products marketed through the Site.
3.2 The characteristics of the products are described in the relevant product sheets.

Art. 4 – Conclusion of the contract
4.1 The contract is considered concluded when the customer receives the order confirmation
sent via e-mail.
4.2 Andrys S.r.l. reserves the right to refuse orders in case of unavailability, incorrect data or suspected fraud.

Art. 5 – Prices and payments
5.1 All prices are expressed in Euro (€) and are inclusive of VAT, unless otherwise indicated.
5.2 Shipping costs are included in the final price, unless otherwise expressly indicated.
5.3 Payment must be made according to the methods indicated at the time of the order.

Art. 6 – Shipping and transfer of risk
6.1 For B2C customers, the risk of loss or damage is transferred at the time of actual delivery of the
goods.
6.2 For B2B customers, the risk is transferred upon delivery of the goods to the carrier.
6.3 It is recommended to always sign with reservation in case of visibly damaged packaging.

Art. 7 – Right of withdrawal (B2C only)
7.1 The consumer customer may withdraw from the contract within 14 days from receipt of the goods.
7.2 Withdrawal may be communicated via e-mail through the following link.
7.3 Return costs are borne by the consumer, unless otherwise indicated.

Art. 8 – Warranty
8.1 B2C customers are entitled to the legal warranty of conformity of 24 months as provided by the Consumer Code.
8.2 For B2B customers, the provisions of articles 1490 and following of the Civil Code apply.

Art. 9 – Limitation of liability
9.1 Andrys S.r.l. shall not be liable for indirect or consequential damages.
9.2 For B2B customers, total liability shall not exceed the amount of the order.

Art. 10 – Force majeure
10.1 No liability shall be attributed for non-performance due to force majeure events.

Art. 11 – Intellectual property
11.1 All contents of the Site are protected by copyright laws and remain the property of Andrys S.r.l.

Art. 12 – Personal data protection
12.1 The processing of personal data is carried out in compliance with EU Regulation 2016/679 (GDPR).

Art. 13 – Applicable law and jurisdiction
13.1 For B2C customers, jurisdiction lies with the court of the place of residence or domicile of the consumer.
13.2 For B2B customers, exclusive jurisdiction lies with the Court of Treviso.

Art. 14 – Amendments to the conditions
14.1 Andrys S.r.l. reserves the right to modify these conditions at any time.

Art. 15 – Contacts
15.1 Andrys S.r.l. can be contacted at info@andrys.it or at +39 0423 755956